You’re just one conversation away from changing everything. Stop losing time and money.

About Me

I transform businesses into streamlined, profitable operations by fixing broken systems, optimizing processes, and implementing growth-driving strategies. With my background in finance, fraud detection, technology, and customer operations, I've helped hundreds of clients clean up messy backend systems and eliminate invisible blockers. My approach is practical, results-driven, and personal rooted in my own experience.

My journey as a Brazilian immigrant building a career in Australia has given me a unique perspective that makes me an exceptionally insightful business advisor. As Vital Insights' founder, I believe anyone can achieve extraordinary success with the right mindset and systems and I have the practical knowledge to guide you there.

Lucas Alves Matias

Founder & CEO, Vital Insights

That unique perspective and unwavering commitment shape how I connect with every client.

Why “Vital Insights”?

I chose the name Vital Insights because that’s what I deliver essential clarity that breathes life into your business or career:

• Vital for growth – we’ll pinpoint what’s holding you back.
• Vital for clarity – we’ll cut through the confusion.
• Vital for transformation – we’ll make change feel achievable.

You already have the tools, knowledge, and experience. I help you reframe, simplify, and unlock what’s already there. It’s not about chasing the latest trend or obsessing over vanity metrics, it’s about asking the right questions and finding the right solutions for your situation.

What I Do

I can help you:

• Get more consistent clients and steady revenue
• Develop scalable systems that grow with your business
• Eliminate revenue leaks and unnecessary costs
• Automate processes to save time and reduce errors
• Simplify the customer journey for better client experiences
• Fix broken sales pipelines or workflow bottlenecks
• Align all your tools (website, booking, payments, etc.) so they work in sync
• Find clarity amid chaos, gain clear thinking in the middle of overwhelm
• Implement AI-integrated solutions tailored to your business needs
• Access fast answers, guided implementation, and proven tools that work
• Build systems you can actually stick to
• Have a trusted co-pilot when you’re overwhelmed or stuck
• Bring simplicity, structure, and a plan that makes sense to your operations
• Ultimately… just make your life easier!

I ask the right questions, use the right tools, and co-create real systems with you. Think of me as your second brain, not your guru. I’m by your side to tackle the challenges together, not preaching from above.

Who This Is For

My services are for you if:

• You’re running a small business or solo practice and juggling everything yourself.
• You want a “second brain” to help simplify and fix your systems.
• You’re wearing too many hats and feeling stretched thin.
• You prefer clear steps and action, not just motivational speeches.
• You’ve been winging it so far, but know you need proper systems in place.
• You suspect you’re leaving money on the table due to inefficiencies.
• You want to focus on what you love in your business, not administrative headaches.
• You have industry knowledge but need help turning it into practical processes.
• You’re ready to invest in growth but aren’t sure where to start.
• You want to increase profits without working more hours.

If you feel stuck, messy, overwhelmed, or just know you could be doing more, then this is for you. I specialize in turning chaos into order and potential into reality.

Who I Work With

• Business Owners & Entrepreneurs: scaling or streamlining operations without the chaos.
• Managers & Team Leaders: improving systems, productivity, and team collaboration.
• Employees & Professionals: fixing inefficiencies from the inside, even if you don’t have top authority.
• Startups & Growth-Focused Teams: building sustainable foundations early to support rapid growth.

Whether you’re a solo operator or part of a team, I partner with people at all levels who are serious about improvement.

You’ll get the most out of working with me if:

• You don’t want theory, you want action and practical solutions.
• You enjoy bouncing ideas off someone who understands systems, people, and processes.
• You’re not chasing perfection; you just want to move forward smarter and faster.
• You want someone to walk beside you, not talk over you, a collaborator rather than a lecturer.

How It Works

1. Book a session – Schedule a meeting with me through the website.
2. Pre-session form – Fill out a quick intake form so I know your key challenges beforehand.
3. Zoom call – We hop on a video call (remote, so I can work with you anywhere).
4. Brainstorm & strategize – We dig into your situation, bring clarity and structure to the chaos, and decide on next steps.
5. Action plan – Within a short time, you’ll receive a written plan or summary with clear, actionable steps.
6. Implement & transform – You walk away with a custom-designed system and game plan tailored just for you, ready to implement. I’ll check in as needed and continue to support you according to the plan you choose.

Everything is done collaboratively and confidentially. By the end of even our first session, you’ll have new insights and tangible next steps, not just theories.

Services & Plans

I offer flexible consulting options to fit your needs, from one-off strategy sessions to ongoing partnerships. No long-term contracts required! You can cancel a subscription at any time. My goal is to provide value at every step, whether we chat once or work together for a year.

Single Strategic Session (90-min) — $495 AUD

"One conversation. A hundred new possibilities."

Perfect for getting a sharp outside perspective on whatever is blocking your growth. In this intensive 90-minute call, we’ll identify your biggest constraint, fix one practical thing right on the spot, and outline a clear plan you can start implementing immediately. No fluff, no cookie-cutter advice, just an affordable deep dive that delivers quick wins and a fresh outlook on your business.

Book Now!

VIP Strategy Intensive — $3,595 AUD

"Constant communication. Steady growth."

This is the best option if you’re serious about building sustainable systems step by step. We’ll meet weekly over the month (4 two hour-long sessions total) to tackle issues as they arise and keep you moving forward. I’ll ensure your business stops leaving money (or time) on the table. Week by week, we’ll implement improvements and maintain momentum, so you end the month with measurable progress and smoother operations.

Quarterly Advisory (3 months, bi-weekly calls + priority email) — $7,595 AUD

"Three months of partnership to build your business right."

Get three months of priority support in your corner, so whenever you hit a wall in your business or career, you’re never left guessing. This VIP program includes weekly strategy calls, direct priority messaging access to me (ask questions or brainstorm anytime), and custom-built action plans for your goals. Best for entrepreneurs and business owners who need hands-on guidance and quick feedback to make immediate changes. It’s like having a trusted advisor on-call to accelerate your growth. (This plan includes weekly calls, priority messaging, and personalized action plans.)

Executive Transformation Partnership (6 Months) — $15,595 AUD

"Half a year of partnership for a complete business transformation."

Secure six months of dedicated support and strategic guidance to thoroughly implement and refine your business systems. We’ll work together over the medium term to ensure lasting changes take hold. Includes: fortnightly 60-minute sessions (every two weeks) to plan and review progress, priority email support from me with quick turnaround, and monthly progress reviews to keep you accountable. You’ll also get exclusive resources or templates tailored to your needs as we go. Best for business leaders who understand that real change requires consistency, accountability, and strategic support over several months. We’ll build a strong foundation and iron out every inefficiency, step by step.

Full Executive Strategic Partnership (12 months, comprehensive strategic support, monthly meetings, quarterly facilitation days included) — $25,595 AUD

"A year-long journey to business excellence."

Our most comprehensive offering provides a full year of strategic partnership to completely transform your business operations. Over 12 months, we’ll leave no stone unturned: from high-level strategy down to day-to-day process optimization. Includes: monthly 90-minute deep-dive sessions, plus an additional in-depth strategy session each quarter (every 3 months) to recalibrate and set bold goals. You’ll have unlimited email support with a 24-hour response guarantee, so help is always on hand. I’ll also provide all my business templates and process documents, assist with custom automation setup, and conduct quarterly performance analyses to track your growth. Best for ambitious founders and executives who know that lasting growth requires dedicated, high-level support and are ready to invest in an expert “second brain” for the long haul. This is a partnership designed to elevate every aspect of your business.

Free Discovery Call – 15 Minutes (No Cost)

A free 15-minute introductory chat to discuss your needs. $0 – one time only.

Let’s figure out exactly what you need and which service (if any) is the best fit for your situation. This no-pressure call is your chance to share a bit about your challenges and goals, and for us to get to know each other. I’ll offer a few initial insights and explain how I can help (or point you in the right direction if I’m not the right person).

Ready to fix your business and get moving? I’m here to help you make it happen. Book your FREE intro call now and let’s kickstart your transformation!

Book your free intro call!

(P.S. Already a client of Vital Insights? I’d love to hear about your experience, please feel free to leave feedback via our Feedback form!)